Last updated: March 2026
LNREIG Investment Group ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our real estate investment platform and related services.
We may collect information that you provide directly (e.g. name, email, phone, address, identity and financial information for KYC and account management), information from your use of the platform (e.g. login activity, transactions, preferences), and technical data (e.g. IP address, device type, logs).
We use your information to operate the platform, service your account, process investments and withdrawals, comply with legal and regulatory obligations, communicate with you, and improve our services. We do not sell your personal data to third parties for marketing.
We may share your information with service providers who assist in operating the platform (e.g. hosting, payments, KYC), with regulators or law enforcement when required by law, and with professional advisers under confidentiality. We require third parties to protect your information in line with this policy.
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or alteration. Access to your data is restricted to those who need it for legitimate purposes.
We retain your information for as long as your account is active and as needed to provide services, comply with legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your data subject to applicable law.
Depending on your jurisdiction, you may have rights to access, correct, delete, or port your data, or to object to or restrict certain processing. To exercise these rights, contact us using the details below.
We may use cookies and similar technologies for authentication, security, and to improve the platform. You can adjust your browser settings to limit cookies; some features may not work correctly if you disable them.
We may update this Privacy Policy from time to time. We will notify you of material changes via the platform or by email. Continued use after changes constitutes acceptance of the updated policy.
For privacy-related questions or requests, contact us at info@luciennael.com or at our headquarters: 1st Floor, Wisma TRA, Jalan Sultan Yussuf, 30000 Ipoh, Perak, Malaysia.